Frequently asked questions on the coronavirus

This page contains the frequently asked questions on the coronavirus.

Information on the coronavirus for pregnant women

Appointment and treatment

  • Is my appointment at the hospital going ahead?

    Appointments at the outpatient clinics are going ahead. Your (elective) surgery may be postponed. In the case of any changes, you will be notified by phone. Please note: MMC calls anonymously.

    If MMC has not reached out to you, your appointment is going ahead as planned.

    Please do not contact the hospital yourself, unless you have an appointment and any corona-related symptoms. In that case, please do not come to the hospital and contact the outpatient clinic concerned, to discuss the possibility of postponing your appointment. In some cases, the appointment can be conducted over the phone.

  • I am scheduled for admission or surgery; is it going ahead?

    If you have not been notified by phone, your admission or surgery is going ahead as planned.

    If you are scheduled for admission or surgery but have any corona-related symptoms , please call the outpatient clinic concerned to discuss the possibility of postponing your admission.

  • My appointment or surgery has been postponed. When will I be contacted to make a new appointment?

    Postponed appointments will be rescheduled at a later time. MMC will contact you to this end. Unfortunately, we are not yet able to say when this will be.

  • Can someone accompany me to my appointment at the hospital?

    One person may accompany you to your appointment. If supervision is not necessary, please come alone.

    Your escort may not be allowed to enter the consultation room, treatment room or waiting room during your visit.

    In all other cases, your escort must wait outside the hospital.

  • I have a phone appointment but have not received a call. Why?

    Appointments will continue to be held by phone or webcam consultation as much as possible. Please note that you will not be called at the exact time of your appointment.

  • Why can't I make an appointment through Mijn MMC?

    It is currently not possible to schedule your appointments through Mijn MMC. The staff at our outpatient clinics will determine which appointments can proceed and in what form (i.e. at the hospital, phone appointment or webcam consultation).

  • My appointment or treatment has been postponed and my symptoms are worsening. Can I see a doctor now?

    If your care needs become more urgent, you may be scheduled in sooner. The specialists at our outpatient clinics will determine which patients need to be seen first. They will consult with your GP first, if necessary.

  • Can I have blood drawn at the hospital?

    Yes, you can. View our opening times.


  • Am I allowed to visit my relatives?

    You can visit your relatives from 13.30 – 16.00h and from 18.00 – 20.00h. Patients are allowed two visitors per time block. To avoid crowds, we ask you to visit with one visitor at a time.

    To prevent crowding and keep our hospital safe, you need a special QR code to visit the nursing ward.

    Different visiting rules apply to some departments. View the current overview here.

    If you have COVID-related symptoms, do not visit MMC.

  • What are the visiting hours?

    Our adjusted visiting hours are from 13.30 – 16.00h and from 18.00 – 20.00h.

    Different visiting rules apply to some departments. View the current overview here.

    Different times apply for visits to palliative patients. Arrangements about visits can be made in consultation with the department staff.

Health complaints

  • Am I in a high-risk group?

    Please consult the information provided by the RIVM. Our website provides information on specific groups of vulnerable patients at our hospital, such as pregnant women and oncological patients.

  • What should I do if I have symptoms?

    If you have symptoms, stay at home. If you have an appointment, please contact the outpatient clinic by phone. For further advice on health complaints, please consult the RIVM’s website.

  • I have questions about coronavirus. Where can I find answers?

    For the latest information about coronavirus, please visit the RIVM’s website. You can also call the national public information number: 0800 1351. They can also answer questions regarding work, holiday and school.

Face masks

  • Do I have to wear a mask in the hospital?

    Wearing a facemask is no longer mandatory. If you have complaints that match the coronavirus, you do wear a facemask when you visit our hospital. If you feel more comfortable wearing a facemask, that is of course allowed. If necessary or desired, you can find a facemask at the main entrance.

  • Do MMC employees also have to wear masks?

    MMC employees wear a mask when they are in contact with patients diagnosed with or suspected of having COVID-19 and when the 1.5-metre distance cannot be maintained in the hospital.

  • Can I visit someone at the MMC if I have symptoms?

    No, if you have symptoms, stay at home.